Objectives Become familiar with the “quality construct” that the Youth PQA represents. Learn the structure of the Youth PQA and how to use & score the instrument. Develop keen observation and note-taking skills to generate rich and precise anecdotal evidence. Apply new skills to score items on a Youth PQA through a consensus meeting.

Do you communicate with youth in a way that makes them feel supported and heard? This interactive workshop introduces various communication techniques that help you build more supportive, youth-centered relationships. Participants will learn how to ask more effective questions, to listen actively to youth, and offer youth encouragement rather than praise.